Incoming college freshmen: Campus Backup Service is a ripoff

Campus Backup Service marketing letter

If you’re a freshman at Penn or many of the other universities that are raking in revenue from freshmen beyond tuition and fees, you may have received e-mails and letters offering all sorts of wonderful things. The one that caught my attention was something called “Campus Backup Service”.

It’s a cleverly marketed service that tries to leverage the anxiety of freshmen and parents to sell you something you don’t need — or rather, something you need, but not from this company.

Campus Backup Service marketing letter
They use the same scare tactics to market the service that are used by scammers. Don’t fall for it. Scan courtesy of Hannah C.

There’s a disaster scenario — a student without backup suffers a virus infection on her laptop and… “her sleep, her composure, and her GPA all suffered… it was horrible”. There’s an alternate scenario — someone uses this company’s service, and avoids the disaster.

Yes, college students need a convenient and viable form of backup, just as all computer users do, but not from this company. This is almost a scam (but not quite). (Notice how they target “parents of incoming students”, who might be less tech-savvy than college students?)

Vinay Dinesh and I are both Information Technology Advisor Managers (ITA Managers, for short) at the University of Pennsylvania, and we are writing, as individuals, to help you find the right backup solution, whether it’s as simple as copying files to an external hard drive, or syncing files to the cloud. But Campus Backup Service isn’t right. (See our upcoming collaborative post to see how you can back up your files the right way.)

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Reflections on Penn

I’ve been attending classes for nearly three weeks here at the University of Pennsylvania, and in this short month I have already experienced many aspects of college life: meeting new people, making new friends, learning new things, trying new things, seeing new places, and so on… (This post was originally drafted in September 2011 but has been revised for December 2011; the new intro follows.)

Update (January 28, 2012): I’ve decided to remove password protection from this post and open it up to the world.

Update (December 2014): I’ve updated some of the campus photos, added links, and updated the objective factual statistics.

I just completed my first semester at the University of Pennsylvania. The past three months have brought me many joys: new friends, new experiences, and new knowledge. It’s been a rollercoaster of sorts—the cycles of stress due to impending exams, strange sleeping patterns, and a litany of decisions from picking courses to prioritizing assignments. It has been, however, rewarding.

College Hall, College Green, University of Pennsylvania

For those who have not yet left the warmth and comfort of a family home, the most important thing to know is that university life is quite unlike high school life. (You probably knew that already, but I wanted to confirm it nevertheless.) Yes, there will still be classes with people you know, but lectures are much bigger, and it is entirely possible that TAs and professors will grade your papers/tests without ever meeting you face to face. Of course, university life is also different in that you will be running your own life. I’ll elaborate on this later.

For those who are experiencing university for the first time as well, it will be interesting to compare your experiences to mine. Every university has its own unique atmosphere, level of academic rigour, diversity of students, breadth of opportunities, and social climate. Of course, there are some common traits, such as students’ immense freedom, increased responsibilities (not only in time management, but in eating well, shopping for basic living needs, doing laundry, etc).

To anyone who is reading this post, I want to make it clear that anything subjective I write is only my personal opinion. My perception of Penn, or of college life, may differ significantly from that of someone else in a different social circle, program of study, or undergraduate school; it may also differ from that of someone who is living a (virtually) identical life. Even if I am experiencing something joyful at Penn, I cannot guarantee that you would make the same conclusions after the same experiences. The same goes for anything I complain about. Still, this post will contain objective information about the educational experience at the University of Pennsylvania.

Locust Walk, University of Pennsylvania
Locust Walk, University of Pennsylvania

Notice of Americanism: I will use the term ‘college’ to refer to four-year institutions, like the University of Pennsylvania, interchangeably with the term ‘university.’ Don’t let this confuse you, my non-American reader.

Let’s jump right into how I feel about life at university in general.

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